Privacy policy
The costume rental store "heartmelt" (hereinafter referred to as "the Shop") operated by Kino Co. (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of customers' personal information.
Article 1 (Personal Information)
"Personal information" shall mean "personal information" as defined in the Personal Information Protection Law, which is information about a living individual that can be used to identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information about the individual's physical appearance.
The term "personal information" refers to information about a living individual that can be used to identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information that can be used to identify the specific individual by itself (personal identification information), such as appearance, fingerprints, voice print data, and the insurer number on health insurance cards.
Article 2 (Purpose of Collection and Use of Personal Information)
The purpose of collection and use of personal information by the Shop is as follows.
(1) To provide and manage our services
(2) To respond to your inquiries
(3) To inform you about our products and campaigns
(4) To contact you when necessary, such as for maintenance or important notices
(5) To prevent any violation of our Terms of Use (5)
(6)To improve our store and develop new services
(7)To notify you of any changes in the terms and conditions of our services
(8)Other purposes incidental to the above Purpose of Use
Article 3 (Change of Purpose of Use)
The Shop shall change the purpose of use of personal information only when the purpose of use is reasonably considered to be related to the purpose before the change.
In the event that the purpose of use of personal information is changed, the Shop shall notify the customer of the changed purpose of use or announce it on this website in the manner prescribed by the Shop. Article 4 (Provision of Personal Information to Third Parties)
The Shop shall not provide personal information to third parties without the prior consent of the user, except in the following cases
The Shop will not provide personal information to third parties without the prior consent of the user, except in the following cases
(1) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual
(2) When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual
(3) (3) When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of such affairs.
(4) When the following matters are notified or announced in advance and the Shop has notified the Personal Information Protection Committee
- The purpose of use includes provision to third parties
- Data items provided to third parties
- Means or methods of provision to third parties
- Stopping the provision of personal information to third parties at the request of the individual
- How to accept the request of the individual
Notwithstanding the provisions of the preceding paragraph, the party to which the information is provided shall not fall under the category of a third party in the following cases.
- When the Shop entrusts the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use
- When personal information is provided in connection with the succession of business due to a merger or other reasons
- When personal information is used jointly with a specific party, and the information and the purpose of the joint use are specified.
- When personal information is to be used jointly with a specific person and the person is notified in advance or the information is made readily available to the person of that fact, the items of personal information to be used jointly, the scope of the persons to whom the information is to be used jointly, the purpose for which the information is to be used by the persons to whom the information is to be used, and the name or title of the person responsible for the management of the personal information.
Article 5 (Disclosure of Personal Information)
When the Shop receives a request from a customer to disclose his/her personal information, the Shop shall disclose such information without delay after confirming the identity of the customer. However, the Shop may decide not to disclose all or part of the personal information in the following cases, and will notify the customer of the decision not to disclose without delay.
(1) In the event that the disclosure of personal information is likely to harm the life, body, property, or other rights or interests of the individual or a third party
(2) In the event that the disclosure of personal information is likely to significantly impede the proper operation of the Shop
(3) In the event that the disclosure of personal information is likely to violate other laws or regulations
Notwithstanding the provisions of the preceding paragraph
In principle, we will not disclose any information other than personal information, such as personal history information and characteristic information, regardless of the provisions of the preceding paragraph.
Article 6 (Correction and Deletion of Personal Information)
When the personal information held by the Shop is incorrect, the user may request the Shop to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") in accordance with the procedures specified by the Shop. You may request the Shop to correct, add or delete your personal information (hereinafter referred to as "Correction, etc.").
If you have any questions, please feel free to contact us.
When the Shop receives such a request from the user and determines that it is necessary to respond to the request, the Shop shall correct the personal information without delay.
The Shop will notify the user without delay when it has made a correction or made a decision not to make a correction based on the preceding paragraph.
This does not apply, however, to cases where the Shop is not obligated to make such corrections under the Personal Information Protection Law or other laws and regulations.
Article 7 (Suspension of Use of Personal Information)
The Shop shall not be liable for any loss or damage caused by the suspension of use or deletion (hereinafter referred to as "Suspension of Use") of personal information on the grounds that such personal information is being used for purposes other than those specified in this Article, or that such personal information was obtained by wrongful means. (hereinafter referred to as "suspension of use, etc.").
In the event that the Company is requested to suspend or delete the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the information is being used inappropriately or has been obtained through improper means, the Company will conduct the necessary investigation without delay.
If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to respond to the request, we will stop using the personal information without delay.
This does not apply, however, to cases where the Shop is not obligated to make such corrections under the Personal Information Protection Law or other laws and regulations.
Article 8 (Use of Third Party Services)
The Shop uses the online commerce platform service provided by Shopify Inc. ("Shopify"). (hereinafter referred to as "Shopify"), an online commerce platform service provided by Shopify. ("Shopify"). Shopify will process your personal information to the extent necessary to provide such services. For more information, please refer to the Shopify Privacy Policy at https://www.shopify.jp/legal/privacy.
Article 9 (Use of Cookies and Other Technologies)
The Shop's services may use cookies and similar technologies.
Our services may use Cookie and similar technologies to help us understand how our customers use our services and to help us improve our services. Cookie, you can do so by changing the settings of your web browser. However, if you disable Cookie, you may not be able to use some of the features of our services.
Article 10 (Modification of Privacy Policy)
The contents of this policy are subject to change without notice to users, except as otherwise provided by law or in this policy.
Unless otherwise specified by the Shop, the revised Privacy Policy shall become effective when it is posted on this website.
Article 11 (Contact Us)
For inquiries regarding this policy, please contact us using the contact information in the "Specified Commercial Transactions" section of this website or the "Contact Us" page.
Article 12 (Continuous Improvement)
The Shop will review the operation of the handling of personal information from time to time to make continuous improvements, and may revise this Privacy Policy as necessary.